Returns & Exchanges
At Stop Re-Injury, we are committed to your recovery journey and offer a 30-day return window for products in original, unused condition to ensure you have the right support for your healing process.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the item in its original packaging, ensuring all tags, manuals, and protective inserts are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Receive Your Refund
Once our quality control team inspects the returned gear, your refund will be processed to your original payment method within 5 to 7 business days.
